FAQ
SHIPPING
ALL ORDERS TAKE 1-3 DAYS TO PROCESS & ARE SHIPPED EVERY TUESDAY
UK SHIPPING:
ROYAL MAIL TRACKED 48 - FREE
ROYAL MAIL TRACKED 24 - £4.00
EUROPE:
ROYAL MAIL TRACKED (1 ITEM) - £5
ROYAL MAIL TRACKED (2+ ITEMS) - £6
THE DELIVERY TIMEFRAME FOR ORDERS CAN RANGE FROM 3-20 WORKING DAYS DEPENDING ON YOUR COUNTRY
REST OF WORLD:
ROYAL MAIL TRACKED (1 ITEM) - £7
ROYAL MAIL TRACKED (2+ ITEMS) - £8
THE DELIVERY TIMEFRAME FOR ORDERS CAN RANGE FROM 3-20 WORKING DAYS DEPENDING ON YOUR COUNTRY
CUSTOMS AND DUTIES:
ALL CUSTOMS AND DUTIES ARE THE RESPONSIBILITY OF THE BUYER AND OPENMIND CANNOT BE HELD ACCOUNTABLE FOR ANY CHARGES WHICH ARE INCURRED
PLEASE BE AWARE WE CAN'T BE HELD ACCOUNTABLE IF THE ORDER IS HELD WITHIN YOUR COUNTRY'S PROCESSING CENTRE/CUSTOMS
IMPORTANT INFORMATION REGARDING EU ORDERS:
ALL ORDERS TO THE EU MAY INCUR IMPORT TAX, VAT AND HANDLING FEES FROM THE SHIPPING AGENT
OPENMIND IS NOT HELD ACCOUNTABLE FOR ANY CUSTOMS CHARGES WHICH ARE INCURRED.
WASH/CARE INSTRUCTIONS
WASH AT 30 DEGREES INSIDE OUT AND DO NOT TUMBLE DRY
WHAT IS THE RETURNS POLICY?
WE DO NOT OFFER RETURNS AS ALL PRODUCTS ARE MADE TO ORDER AND UNIQUE
WHERE CAN I GET UPDATES ABOUT FUTURE DROPS?
YOUR BEST BET IS TO FOLLOW OUR INSTAGRAM @OPENMIND_UK OR SIGN UP TO OUR MAILING LIST
WHEN WILL "X Y Z" BE BACK IN STOCK?
UPDATES WILL ALWAYS BE POSTED ON INSTAGRAM ABOUT STOCK @OPENMIND_UK